COVID:19 Update - Reopening of Marketing Suites and Showhomes. More info here



Looking After Our Customers


Our customers are at the heart of what we do. 

At Scotia Homes, we understand that buying a brand new home is an important decision. We want to make the experience as smooth and enjoyable as possible. 

Our dedicated team of Sales Advisors want to make it a special experience for all new homeowners. 

We will guide you along each stage - from the moment you walk into the marketing suite to the moment you step into your new home. We're here to answer all your questions and provide you with all the information you need. 

Scotia Homes is committed to providing exceptionally high standards of quality - in our customer service and our homes. 

Above all, we want to make the home buying process as pleasant as possible for you. 



We're Here to Help

The Scotia Homes Customer Care Team is here to help you with your new home.

Team Members

  • Hannah - Customer Care & Maintenance Team Leader
  • Michael - Project Supervisor
  • Kieran - Senior Customer Care Coordinator
  • Sandra - Customer Care Coordinator
  • Robyn - Customer Care Coordinator

Contact Us

Email: customercare@scotia-homes.co.uk

Phone: 01358 722441

We're Here to Help
The Customer Care team are always happy to help with anything that might be bothering me. They are a lovely team who care about the clients. Our Scotia house is beautifully finished and the fittings are of a very high standard.
Huge thanks to you for making our move to our forever home so seamless! You have been so helpful and a joy to get to know. We are in love with our home, it’s all we wanted and more.
Purchasing my first apartment was a really exciting and fun time for me. My experience with Scotia Homes made the whole process even better and very smooth.
Great quality build with great customer support. The buying process was made easy by knowledgeable and helpful salespeople. Everyone we have met has been very friendly and couldn’t be nicer.